One common career path in this industry is through education, such as a qualification in hospitality or sometimes, in management. This can start you off with sound skills and knowledge that you can apply while gaining necessary experience. Another common career path is through experience: you can find work in any area of a hotel and work your way up by demonstrating your commitment, abilities and personal qualities. Surprisingly, many top hotel chains prefer people to work their way up at the hotel, as those people will be thoroughly trained in that hotel's ethic, standards and procedures. Therefore, you can start your career by starting with any job in a hotel, or by studying to gain at least basic hospitality skills, then proving yourself on the job - and be sure to let management know of your ambitions and your commitment.
To be successful in Hotel Management, you need more than just a good knowledge of the hotel industry. You need to develop excellent management, time management, interpersonal and research skills, and good interpersonal skills. A good hotel manager knows how to delegate, but always keeps a close eye on every aspect of the business and is always in touch with staff and guests. To succeed in this career, you need to become a good communicator and to actively seek information about what's going on in the hotel, the industry, and in the wider society.
Downsides of the role include working nights and weekends. The average salary for a full-time hotel manager is $58-64K per annum.
As a hotel manager, on a day-to-day basis you may be expected to:
- set annual budgets
- analyse financial information and statistics
- set business targets and develop ways of marketing your hotel
- manage staffing and recruitment levels
- organise building maintenance
- make sure security is effective
- deal with customer complaints and comments
- form links with local businesses, tourist information points and travel agents
- make sure the hotel follows regulations such as licensing laws
- make risk assessments and health and safety checks
- secure corporate bookings for entertainment and conference facilities.
- In larger hotels you will spend a lot of time in meetings with the heads of departments like housekeeping or catering.
To kick start your career in the industry, call a careers advisor today on 1300650569 or visit our website!
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